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TroubleshootingUpdate Issues

Update Issues

Update issues are usually related to open app windows, stale installer files, or confusion between Stable and Early Access builds.

Before updating

  1. close PosterFlow Admin
  2. close Display Client windows
  3. download the current installer from the official PosterFlow source
  4. run the installer
  5. reopen PosterFlow Admin

Version did not change

If the version still looks old after updating:

  • confirm you ran the newest installer
  • close all PosterFlow windows and install again
  • restart Windows if files were locked during install
  • check the release notes to confirm the expected version number

Installer will not run

Check:

  • Windows SmartScreen or antivirus prompts
  • whether the installer finished downloading
  • whether you have permission to install apps
  • whether an older PosterFlow process is still running

Settings changed after update

Early Access builds may adjust layouts, labels, or defaults. Check the release notes for changed behavior before assuming a setting was lost.